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September 14, 2017
Great News Northeast Florida - The St. Johns River Ferry has resumed service in Mayport.
We are pleased to announce that we are extending the hours of operation until 9 p.m. on Thursday, September 14 and Friday, September 15 to help residents that are impacted by the closure of the Browns Creek Bridge.
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September 12, 2017
The St. Johns River Ferry remains closed after Hurricane Irma. Service will resume Thursday, September 14.
Please call JTA customer service at (904) 630-3100 or TTY (904) 630.3191 for specific questions.
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September 09, 2017
The St. Johns River Ferry and the Skyway will remain closed until further notice.
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September 07, 2017
The St. Johns River Ferry will suspend service on Friday, September 8 to relocate the boat inland.
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May 16, 2017
St. Johns River Ferry Ticket Exchange Program
There are eight (8) unique tickets currently accepted on the St. Johns River Ferry. Effective October 1, 2017, only JTA issued tickets will be accepted. In an effort to consolidate and streamline the ticketing process, which will make it more efficient and financially sound, JTA is launching a ticket exchange program.
- Customers with $85 ticket books issued by the St. Johns River Ferry Commission/City of Jacksonville can exchange them for JTA issued ticket books or individual tickets of the same value (each ticket has a $4.25 value)
- Customers can exchange tickets at customer service located at 121 West Forsyth St., Jacksonville, FL 32202 (corner of Hogan and Forsyth). Customer service is open Monday – Friday from 8 a.m. to 5 p.m.
- Customers can exchange tickets issued by the St. Johns River Ferry Commission/City of Jacksonville by mail (tickets valued at $4.25) to: Jacksonville Transportation Authority, ATTN: Ferry Ticket Exchange, 121 West Forsyth Street, Suite 200, Jacksonville, FL 32202. Ferry Ticket Exchange Form
JTA will have staff on-site to exchange tickets at the Mayport Landing the following dates and times:
- Friday, June 23, 1 p.m. to 5 p.m.
- Saturday, June 24, 9 a.m. to 1 p.m.
- Friday, August 25, 1 p.m. to 5 p.m.
- Saturday, August 26, 9 a.m. to 1 p.m.
- Friday, September 29, 1 p.m. to 5 p.m.
- Saturday, September 30, 9 a.m. to 1 p.m.
Questions
Customers with additional questions may email AccountsReceivable@jtafla.com. Staff will respond within 1 to 2 business days. Customers may also contact customer service at (904) 630-3110.
Older Ticket Books
Customers with older ticket books from JAXPORT and the City of Jacksonville with the following ticket values will have until September 30, 2017 to use the tickets.
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February 01, 2017
Starting Monday, January 2 through Tuesday, January 31 the St. Johns River Ferry will be closed. JTA is investing in the ferry. In order to continue landing replacement and repairs, we will remove the boat from service for one month. For more information visit jtafla.com or call (904) 630-3100. We apologize for the inconvenience and look forward to seeing you back on the ferry soon.
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October 09, 2016
The St. Johns River Ferry will resume normal operations on Monday, October 10.
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October 07, 2016
JTA Service will remain suspended on Saturday (October 8) // We are planning to resume fixed route bus service on Sunday (October 9) // The St. John's River Ferry will remain closed until it is safe to resume operations.
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October 05, 2016
The St. Johns River Ferry will be closed Thursday, October 6 and Friday, October 7 due to the impending storm. Saturday operations are to be determined.
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July 22, 2016
The ferry will be closed for maintenance from Monday, July 25 through Sunday, July 31, 2016. We apologize for the inconvenience.
